Frequently Asked Questions (FAQ)
Can Wallplex® kitchen splashbacks be used behind a hob?
Yes, they can. The product is heat-resistant up to 120 degrees C. However, in case of using the splashback behind a gas hob, you must adhere to the general safety standards: keep 5-6 cm distance from the wall. It cannot be exposed to naked flame! Please follow the safety regulations when installing a gas or electric hob!
Can I only choose from the patterns and sizes listed on the website?
Partly. While the Wallplex kitchen splashbacks are available in 4 sizes and the sizes cannot be customized, you can send your own image/design in an edited form to the following email address info@wallplex.eu. Please note that the image resolution must be at least 180 dpi and the aspect ratio needs to be 1:1. You can choose from the following sizes: 60*120, 60*180, 60*240 or 60*300 (cm). We can make a unique order only if your design/image is sent in one of the sizes we listed above and in the resolution of 180 dpi and in a 1:1 aspect ratio.
How should the Wallplex® kitchen splashbacks be cleaned?
Wallplex splashbacks can easily be cleaned using just a soft cloth and warm soapy water. Never use abrasive cloths in order to avoid accidental scratches.
How do you cut a Wallplex® kitchen splashback?
Wallplex kitchen splashbacks can easily be cut using a jigsaw or a circular saw, though it’s better if you have some experience in gadgeteering. Always wear personal protective equipment! Straight cuts can be done by a snap blade utility cutter/knife. Video
What is the expected delivery time?
The product will be produced in 4-5 working days after we receive the order. Then it will be given to GLS, and the shipping takes a further 3-5 working days. As soon as your parcel has left our warehouse, you’ll receive an email with a tracking number, so you can follow the parcel until you get it.
How do you install a Wallplex® kitchen splashback?
The kitchen splashbacks can be applied to the kitchen wall with neutral cure silicone adhesive. Never use solvent-based adhesives!
What kind of surfaces can the Wallplex® splash panel be applied on?
The Wallplex splashbacks can be used on cleaned and degreased surfaces such as wall, old tiles, plastic or a flat wooden surface.
To what extent can old tiles be hidden by the Wallplex® splashback?
If you have dark tiles, we recommend that you should choose from the dark colour patterns as those are less translucent.
If you have any other questions, please send us an e-mail to info@wallplex.eu